Resources

Small businesses face a lot of challenges, not the least of which, as we’ve discussed many times in these emails, are those related to working capital.  Is your business growing but income isn’t keeping up?  Are you having to increase inventory ahead of an anticipated expansion but don’t have sales results to support it yet? […]

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If you’ve read some of the interviews of top-notch consultants that we have distributed to you by emails like this, you may have noticed our aggravated lack of concern with the customer experience. This month’s guest, Jennifer Ramirez of CX Ventures, has earned both undergraduate and graduate degrees in psychology and behavioral psychology, logged over […]

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Do you know your insurance policy inside and out? Do you count reviewing and renewing your insurance policy among your favorite pastimes? Do you regularly find yourself saying, “Gee, I love shopping for insurance!”? If you answered ‘No’ to any of these questions, read on, and get to know my friend Troy Sibelius, CIC, who […]

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Where does business success begin?  With a killer app? With a great culture? With a better mousetrap? You do everything else right, but your business will still struggle if you’re not bringing in enough money. Is revenue declining or stagnant? Do salespeople perform the way they should? Does the sales team produce consistent results? Even if […]

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Running your business is challenging, complex, and hopefully rewarding. Among the most complex and rewarding aspects of business are the people. Employee matters, especially compensation, can be frustrating and challenging for both employer and employee, particularly in the competitive hiring market we see today. Most of the people we’ve interviewed recently have told us that […]

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